Shipping & Returns

Shipping

We aim to deliver your order as quickly as possible! Orders are typically delivered within 2-3 business days, depending on your location.

  • Delivery Fee: 50 EGP
  • Delivery Time: 2-3 business days (varies by location)
  • Try Before You Keep: You can try on your prayer wear while the courier is outside to ensure it fits and that you love it

Returns

We want you to love your Mello prayer wear! If for any reason you’re not completely satisfied, you can return your item for a full refund within 3 days of receiving your order. The item must be in its original condition, unused, and with all packaging intact.

If you’d prefer a different color, we also offer exchanges within the same 3-day period. Simply let us know your preferred replacement, and we’ll arrange the exchange for you.

To initiate a return, please contact us, and we’ll guide you through the process.

Pre-order

Items that will be restocked soon are available for pre-order, allowing you to secure your Mello prayer wear in advance. Pre-orders require full payment at checkout, and your item will be shipped as soon as it’s back in stock. Pre-ordered items are typically ready for shipment within 5-7 business days.

If you have any questions about your pre-order, feel free to reach out—we’re happy to help!